CONTROLS | Remote Support Agreement
FEATURES
Frontend system modifications, scheduling, and alarming
Frontend graphical system updates
User service maintenance, logins, and passwords
Troubleshooting
Training and education
Phone and online remote support M-F 8:00am to 4:30pm
Labor provided in thirty (30) minute increments
BENEFITS
Priority support and service
Preferred pricing for onsite visits and trip charges
Personalized support and service from the CCG Controls Engineer Team
Work Reports will be sent on Friday after each remote support session
Hourly Usage updates will be included in reports
PACKAGES
OPTION #1 | 12 hours of Remote Support
OPTION #2 | 30 hours of Remote Support
OPTION #3 | 50 hours of Remote Support
CONTACT
Our Controls Engineer Team provides remote support via phone or email. We look forward to assisting you!
PHONE: (614) 425-8694 ext. 1007
EMAIL: Support@CCGOhio.com